Mr Play Casino

2.2
Based on 9 reviews

Casino Details

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License: Malta (MGA), UK (UKGC)
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Created: 2017

Mr Play Casino Rating

image How We Rank

Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.

Ratings by Category

Games
based on 5 reviews
2.8 Games This score shows how well the games on the site perform across choice, quality, mobile use, and overall usability.
Bonuses
based on 5 reviews
3.0 Bonuses This score shows how well the bonuses on the site perform across choice, quality, mobile use, and overall usability.
Deposits
based on 7 reviews
2.4 Deposits This score shows how well the deposits on the site perform across choice, quality, mobile use, and overall usability.
Withdrawal
based on 4 reviews
3.3 Withdrawal This score shows how well the withdrawal on the site perform across choice, quality, mobile use, and overall usability.
Support
based on 5 reviews
2.8 Support This score shows how well the support on the site perform across choice, quality, mobile use, and overall usability.
Safe Play
based on 4 reviews
3.3 Safe Play This score shows how well the safe play on the site perform across choice, quality, mobile use, and overall usability.
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Mr Play Casino User Reviews

Summarized by AI from all user reviews

Players often feel frustrated by technical bugs and slow performance while playing here. Support agents are described as aggressive or entirely unresponsive during disputes. Mr Play Casino applies deposit fees and withdrawal charges that catch many people off guard. Payouts are sometimes blocked or voided due to hidden wagering rules and betting limits. Some users have their accounts locked immediately after winning a large amount. A few people reported quick cashouts, but these experiences are not common. Most players deal with long investigations and technical errors during their sessions. The support bot fails to provide helpful answers when games crash. Requests for documents can feel like a tactic to avoid paying out winnings.

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9 User Reviews
Newest
Helpful
30 days
90 days
MM

Review by Meowmix M. image

image Canada
April 28, 2026
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1.0

DO NOT DEPOSIT HERE THEY ARE THIEVES. Won 2500 CAD off a 40 depo and they locked my account the second I clicked withdraw. Support is a joke they just ignored me for 3 days then banned my login. Document process is a total scam designed to make you give up. Total CAD.

Ratings by category

Deposits
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1.0
Deposits Games Support Withdrawals
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BP

Review by Bill P. image

image Canada
April 28, 2026
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3.0

Casino is alright but nothing special. You get your standard games and the 60 CAD bonus worked fine for me. There are a lot of people moaning in the reviews though so clearly they have some stuff to fix with their support. Its a 3 star experience at best so play if you want but dont expect anything amazing.

Ratings by category

Games
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3.0
Bonuses
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3.0
Deposits
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3.0
Withdrawal
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3.0
Support
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3.0
Safe Play
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3.0
Bonuses Games Support
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0
LH

Review by Leanne H. image

image Canada
April 26, 2026
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2.0

Oh yeah mrplay is absolutely brilliant if you love being BOOTED OUT OF GAMES AND THEN BEING IGNORED BY A SUPPORT BOT. 10/10 SERVICE RIGHT THERE . I especially love how they claim instant payouts BUT THEN HOLD ONTO YOUR 150 CAD FOR DAYS WHILE CHARGING YOU FEES FOR THE PRIVILEGE OF WITHDRAWING . Truly a top tier experience for loyal customers who get zero bonuses while the site crashes every five minutes . Great job guys keep it up .

Bonuses Deposits Games Support Withdrawals
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PR

Review by Piotr R. image

image Canada
April 26, 2026
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4.0

I was proper nervous about signing up here after reading some horror stories online but decided to just give it a go last night. I only put in a 20 quid depo to test the waters and grabbed the sports welcome thingy. Ended up winning about 40 quid on the football and thought right let’s see if they actually pay out. Requested the cashout to my visa and honestly I’m shocked… the money hit my bank account the very same day!!! Didn’t even have to send in my passport or utility bills because the auto system just worked. Really relieved it was so easy.

Ratings by category

Games
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4.0
Bonuses
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4.0
Deposits
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4.0
Withdrawal
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4.0
Support
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4.0
Safe Play
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4.0
Bonuses Deposits Games Withdrawals
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0
RB

Review by Ryan B. image

image Canada
April 24, 2026
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1.0

Why am I being charged fees for a simple 30 CAD debit deposit? This site is incredibly slow and I’ve been kicked out of three games already because of bugs. I tried to talk to the customer service team but they were extremely rude and didn’t answer my questions about the rewards not working. I want to know why this site is so broken and why the staff is allowed to treat customers like this? What am I supposed to do to get a fair game?

Ratings by category

Games
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1.0
Deposits
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1.0
Support
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1.0
Bonuses Deposits Games Support
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0
CR

Review by CasinoCrusher image

image Canada
April 21, 2026
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2.0

Listen to me and do not make the same mistake I did with this brand. It is a total trap. They force a bonus on you the second you deposit and then apply hidden wagering rules where your bets only count for half. The real scam is that they dont have a max-bet protector in the software… they let you bet over the limit so they have a legal reason to void your entire balance if you actually manage to win something big. I lost a 1500 CAD payout because of one single spin that was too high according to their predatory TOS. Avoid this casino at all costs.

Ratings by category

Bonuses
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2.0
Deposits
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2.0
Bonuses Deposits Games Support Withdrawals
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0
CC

Review by Chris C. image

image Canada
April 15, 2026
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1.0

Avoid this site like the plague. Website is a slow buggy mess and they steal your money with 2.5% deposit fees and withdrawal charges. Support agent Viktor was incredibly aggressive and they flat out refused to honor a 40 CAD free bet despite me meeting every single term. Total scam.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Bonuses Deposits Games Support Withdrawals
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0
ML

Review by Mimi L. image

image Canada
April 13, 2026
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1.0

Biggest scam site in the industry. Avoid at all costs unless you like wasting 900 CAD on a site that malfunctions and investigates for 3 weeks when you try to claim your winnings. Support is non existent and they will hide behind bonus terms to stop a 600 CAD payout. Complete joke.

Bonuses Deposits Games Support Withdrawals
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NR

Review by Nic R. image

image Canada
April 13, 2026
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5.0

I honestly wasnt sure about this place at first , read some proper dodgy reviews and nearly didnt bother, but anyway I this sod it and put some money in, took me a fair few depos and a lot of spins before anything happened but I guess thats just how it goes with gambling init , managed to hit a decent 850 CAD on one of the slots and the withdrawal was actually fine , approved and in my bank now , proper relieved actually as I thought it might be a struggle , cant really complain about mrplay after that

Ratings by category

Games
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5.0
Bonuses
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5.0
Deposits
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5.0
Withdrawal
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5.0
Support
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5.0
Safe Play
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5.0
Deposits Games Withdrawals
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0

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