Ice36 Casino

2.8
Based on 8 reviews

Casino Details

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License: UK (UKGC), Malta (MGA)
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Created: 2019

Ice36 Casino Rating

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Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.

Ratings by Category

Games
based on 5 reviews
3.8 Games This score shows how well the games on the site perform across choice, quality, mobile use, and overall usability.
Bonuses
based on 5 reviews
3.0 Bonuses This score shows how well the bonuses on the site perform across choice, quality, mobile use, and overall usability.
Deposits
based on 5 reviews
2.6 Deposits This score shows how well the deposits on the site perform across choice, quality, mobile use, and overall usability.
Withdrawal
based on 7 reviews
3.0 Withdrawal This score shows how well the withdrawal on the site perform across choice, quality, mobile use, and overall usability.
Support
based on 6 reviews
2.5 Support This score shows how well the support on the site perform across choice, quality, mobile use, and overall usability.
Safe Play
based on 5 reviews
2.6 Safe Play This score shows how well the safe play on the site perform across choice, quality, mobile use, and overall usability.
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Ice36 Casino User Reviews

Summarized by AI from all user reviews

Players often experience stress when waiting for their money to hit their bank accounts. Initial silence from the support team leads to worries about potential scams. Once the verification team approves the documents, payouts usually arrive within a day. Ice36 Casino seems to be a legit place for those who can stay patient. Some people feel frustrated by the slow response times from live chat during the KYC process. Others report that their winnings disappeared due to hidden bonus terms. Real money balances sometimes turn into restricted funds without much warning. It is wise to skip the bonus offers to avoid these balance issues. Support staff can be very helpful and treat players like valued guests. Verification remains the main point of tension for most users here.

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8 User Reviews
Newest
Helpful
30 days
90 days
MD

Review by Maritimer Dave image

image Canada
14 hours ago
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4.0

site that actually pays. It took about 4 days for my first withdrawal of 1500 to clear after KYC.

The customer service is pretty slow, but they are legit. My advice is to stay away from the bonus offers to avoid issues. 45.

Ratings by category

Games
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5.0
Bonuses
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3.0
Deposits
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5.0
Withdrawal
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4.0
Support
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3.0
Safe Play
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5.0
Bonuses Support Withdrawals
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0
LG

Review by Lawrence_G image

image Canada
April 28, 2026
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5.0

BEST CASINO EVER! I feel so pampered here with all the daily gifts and picks they throw at you every single day! I was playing some slots and the variety is just insane, so many options. The support people are absolute legends too, they actually treat you like a guest and not just a number. It’s so hospitable and understanding, honestly feels like being in a real high-end casino. LOVE IT!

Ratings by category

Games
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5.0
Bonuses
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5.0
Deposits
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5.0
Withdrawal
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5.0
Support
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5.0
Safe Play
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5.0
Bonuses Games Support
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0
PN

Review by Peterson image

image Canada
April 26, 2026
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1.0

Listen to me clearly: do not deposit here if you ever plan on seeing A WITHDRAWAL . This brand uses a classic stalling tactic where they drip-feed verification requirements one by one TO FRUSTRATE THE PLAYER INTO PLAYING BACK THEIR BALANCE . I won $3200 and had to fight for every cent through manual follow-ups AND INTENTIONALLY HIDDEN UPLOAD FIELDS . They will ask for bank statements from accounts you didn’t even use JUST TO KEEP THE INVESTIGATION OPEN . Save yourself the headache and go to a regulated site THAT ACTUALLY RESPECTS ITS PLAYERS .

Ratings by category

Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Deposits Safe Play Support Withdrawals
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0
WL

Review by WestCoastWill image

image Canada
April 23, 2026
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1.0

I need answers as to why my real money was turned into bonus funds immediately and then vanished. I deposited 60 for the spins deal and was playing fine, winning about 23 on the spins, but then it said I was in restricted funds after only 20 of real play.

Then I hit a bonus for С$270 and the site kicked me out. When I loaded back in, my balance was 0! I have emailed multiple times and live chat is useless. Give me my money back!

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
image image image image image
1.0
Support
image image image image image
1.0
Safe Play
image image image image image
1.0
Bonuses Support
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0
AB

Review by Aaron B. image

image Canada
April 23, 2026
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1.0

I thought I’d treat myself after a long week and put 80 bucks in to play some slots , saw a 50% match so i thought why not , everything seemed fine at first , I was even up a bit after playing some Book of Dead , but then out of nowhere my cash blanace just vanished and it all said restricted funds , I checked and they’d dug up some old bonus from days ago taht was at zero and used it to lock my new deposit !! I was so upset that was my spending money for the weekend and now I can’t even withdraw my own winnings , it totally ruined my mood and I feel like such an idiot for trusting them.

Bonuses Deposits Games Withdrawals
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0
VN

Review by Victor N image

image Canada
April 14, 2026
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5.0

site that actually pays out without the usual drama. won 450 cad from a 35 cad depo and had the money within a day. verification was quick and u can only do one withdrawal at a time which is standard. great games and regular free spins. 5/5.

Ratings by category

Games
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5.0
Bonuses
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5.0
Withdrawal
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5.0
Bonuses Games Withdrawals
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0
LA

Review by L.Bourassa image

image Canada
April 13, 2026
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1.0

Total rubbish. They take your deposit with no problems but the second you win they start asking for paperwork just to find a reason to block you. I sorted that but then I went to cancel the bonus and they didn’t even say they were going to take the whole balance.

They just took all my winnings!!!

I messaged support for help and they just sent back 1 set of terms and conditions that don’t even apply to what happened. What am I supposed to do now to get my money back?

Ratings by category

Games
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3.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
image image image image image
1.0
Safe Play
image image image image image
1.0
Bonuses Deposits Support Withdrawals
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0
CJ

Review by Cody J image

image Canada
April 12, 2026
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4.0

Just got my 400 CAD payout!!! I was honestly so stressed because I messaged them every day for 2 days and got nothing back so I thought I’d been scammed. But they finally verified my docs and the money hit my bank in like 20 hours!!! so relieved right now you have no idea!!! Definitely legit just be patient with the support team!!!

Ratings by category

Withdrawal
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4.0
Support
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4.0
Support Withdrawals
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0

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