Koi Casino

1.0
Based on 2 reviews

Casino Details

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License: Estonia
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Created: 2021

Koi Casino Rating

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Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.

Ratings by Category

Games
based on 1 review
1.0 Games This score shows how well the games on the site perform across choice, quality, mobile use, and overall usability.
Bonuses
based on 1 review
1.0 Bonuses This score shows how well the bonuses on the site perform across choice, quality, mobile use, and overall usability.
Deposits
based on 1 review
1.0 Deposits This score shows how well the deposits on the site perform across choice, quality, mobile use, and overall usability.
Withdrawal
based on 2 reviews
1.0 Withdrawal This score shows how well the withdrawal on the site perform across choice, quality, mobile use, and overall usability.
Support
based on 2 reviews
1.0 Support This score shows how well the support on the site perform across choice, quality, mobile use, and overall usability.
Safe Play
based on 1 review
1.0 Safe Play This score shows how well the safe play on the site perform across choice, quality, mobile use, and overall usability.
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Koi Casino User Reviews

Summarized by AI from all user reviews

Players report serious issues with this brand regarding winnings being voided for small technicalities. Support agents often give generic responses that do not help resolve these deep frustrations. This casino brand makes it very hard to actually receive your money after a lucky run. Some people describe having their entire balance wiped due to minor bonus terms mistakes. Payouts are often delayed for long periods until players feel tempted to gamble the funds back. VIP treatment seems nonexistent as support often ignores urgent requests for help. You might find your withdrawals dragged out for weeks without a clear explanation. These negative experiences leave many feeling like the house has no heart for its users.

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2 User Reviews
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30 days
90 days
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Review by GhostBlade image

image Canada
April 16, 2026
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1.0

They are so slow on paying out winnings its unbelievable. I won 2200 CAD in total but I only recived 800 of those and rest they was dragging out til i wasted it all on the casino. Support is total garbage they never answer. I was supposed to be a VIP yet they couldnt prioritize me or give me any better treatment. STAY AWAY they will drag out your winnings for how long they can in hope for you to gamble it all away!!!! VERY BAD.

Ratings by category

Withdrawal
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1.0
Support
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1.0
Support Withdrawals
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AW

Review by Austin W. image

image Canada
April 15, 2026
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1.0

Hoped for some luck today cuz things been real hard lately with medical bills after my diagnosis… put in 50 bucks and actually got a lucky run on the reels. Was up to $1800 and felt so relieved like i could finally pay some debts. then i go to cash out and they say no. said i tapped the screen too fast and did two spins at $3.50 instead of $3 limit while on the bonus. a tiny 50 cent mistake after 5000 spins! They wiped the whole $1800. Im literally sitting here shaking cuz that momey was for my treatment and and they just called it an inconvenience. No heart at all.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Bonuses Support Withdrawals
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