Superplay Casino

1.5
Based on 2 reviews

Casino Details

image
image
License: Malta (MGA), UK (UKGC)
image
Created: 2017

Superplay Casino Rating

image How We Rank

Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.

Ratings by Category

Games
based on 1 review
4.0 Games This score shows how well the games on the site perform across choice, quality, mobile use, and overall usability.
Bonuses
no ratings for this category
Deposits
based on 1 review
1.0 Deposits This score shows how well the deposits on the site perform across choice, quality, mobile use, and overall usability.
Withdrawal
based on 1 review
1.0 Withdrawal This score shows how well the withdrawal on the site perform across choice, quality, mobile use, and overall usability.
Support
based on 2 reviews
1.5 Support This score shows how well the support on the site perform across choice, quality, mobile use, and overall usability.
Safe Play
based on 1 review
1.0 Safe Play This score shows how well the safe play on the site perform across choice, quality, mobile use, and overall usability.
Filter by player feedback on
Filter by rating

Superplay Casino User Reviews

Summarized by AI from all user reviews

Players face major frustration when trying to collect their winnings. Withdrawal requests often lead to account closures instead of payouts. Support teams stop responding once large sums are involved. This brand makes it difficult to verify identity documents even when they are provided. New deposits go through instantly but getting money back feels impossible. Technical issues frequently kick people out of games during active play. Requests for refunds due to these glitches are ignored. Support fails to address complaints about unfair gameplay and technical errors. Accounts get shut down without warning after successful sessions.

Show more
2 User Reviews
Newest
Helpful
30 days
90 days
JR

Review by Joshua R image

image Canada
April 21, 2026
image image image image image
2.0

This game used to be fun, but now it just knocks people off and support won’t fix it. They need to reimburse me for the $35 I spent because being kicked out of the game constantly is ridiculous and has been happening for weeks now.

Also, how is it fair that a user called Player_441 can attack me 5+ times but I only get one attack back? He needs to be banned, and the people who aren’t even building towns need to be kicked off too since they just stay on to steal coins. What am I supposed to do to get my money back? BBB is getting a complaint.

Ratings by category

Games
image image image image image
4.0
Support
image image image image image
2.0
Games Support
Was this helpful?
0
TM

Review by Tony M image

image Canada
April 15, 2026
image image image image image
1.0

I was just trying to relax after a long shift and maybe win a bit of extra cash for the family grocery run this weekend . I put in C$80 and actually hit a decent run on the slots, ending up with about C$1,200 WHICH I WAS SO HAPPY ABOUT . BUT WHEN I WENT TO WITHDRAW THEY JUST GHOSTED ME FOR DAYS EVEN THOUGH I SENT EVERY ID AND BILL THEY ASKED FOR . THEN OUT OF NOWHERE THEY JUST CLOSED MY ACCOUNT AND SENT BACK ONE OF MY C$40 DEPOSITS LIKE THATS SUPPOSED TO MAKE IT OKAY . I’M ABSOLUTELY GUTTED BECAUSE I REALLY NEEDED THAT MONEY AND NOW MY WHOLE WEEK IS RUINED AND I FEEL SICK TO MY STOMACH.

Ratings by category

Deposits
image image image image image
1.0
Withdrawal
image image image image image
1.0
Support
image image image image image
1.0
Safe Play
image image image image image
1.0
Deposits Safe Play Support Withdrawals
Was this helpful?
0

Best Alternatives