Goldwin Casino

why is my verification taking so long??? ive been waiting over 5 days for the finance department to check my docs and i sent clear photos of my passport and a pdf of my bill but they keep saying they need more. now they arent even answering my emails. i didnt realize there was a 30x wager on the 30 dollar bonus i took either so i had to play through a ton of money just to get to my 1500 cad balance. i just want my money. what am i supposed to do if they wont talk to me?

DO NOT DEPOSIT HERE PEOPLE!!! This is a classic stall tactic used by rogue sites to avoid paying out. They’ll tell you 1-3 days for verification and then go radio silence hoping you’ll just play the money back. I’ve seen this cat and mouse game a hundred times. They lock your account from bonuses while a withdrawal is pending just to squeeze you more. I’m already writing to the Ontario Lottery and Gaming Commission about these unethical practices. Save yourselves the headache and go to a regulated site that actually respects players. This place is going to be their own demise.

Ratings by category

Bonuses

1.0

Withdrawal

1.0

Support

2.0

Its an okay site with some good wager free deals but the kyc is slow as hell. I won $180 and had to fight with them over bank statements for days before they finally let me cash out. Once you are actually verified the withdrawal only takes like 2 or 3 days so its not the worst. Play here if you want the spins but be ready to wait on your docs.

Ratings by category

Bonuses

3.0

Withdrawal

4.0

Safe Play

4.0

i thought id finally have a bit of luck today after a long week of overtime at the warehouse so i put in another $40 and actually hit a decent win of $320 on some slots. been playing here off and on for over a year and never had a withdrawal rejected but man the stress they put u through is just not worth it. tbh this is the 6th time ive tried to cash out and i already know im looking at 10 days minimum even tho my account was verified ages ago. they only bother to touch the momey stuff on mondays so if u miss that tiny window ur stuck waiting another whole week for no reason. it honestly makes me so sad because i was planning to use that money for my daughters birthday present this weekend but now its just sitting there in pending while i stare at the screen. im just so drained by their patient support people who just keep feeding me the same lines.

Im another victim of this scam casino. Played well until I hit 44.00 which is right under the 50.00 min cash out. Once I hit that mark I was still getting bonuses and free spins but out of 5 bonuses of 10 spins I won exactly 0 dollars. How can you get 50 free spins and not win one cent? Plus I got 15 jackpot spins with the same result nothing! Something fishy is going on and dont think depositing more to get over the 50 mark works because it doesnt count. SCAMMERS!!!

Absolute garbage site with the most toxic support staff I have ever encountered. Deposited $80 for a triple value bonus and got 20c spins which is the basic minimum. Support bot was incredibly rude and refused to escalate to a manager after calling me crazy for questioning their math. Do not give these scammers a single cent of your money.