They take your deposits and give you nothing. I sent $60 from my bank, and it never arrived in my casino wallet while support just ignores every email I send. Different agents and 0 help, just a bunch of liars..
Royal Vegas Casino
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Royal Vegas Casino Rating
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Royal Vegas Casino User Reviews
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Getting money out seems to be the biggest struggle for almost everyone who plays here. Review after review describes long delays and frustrating verification loops that lead nowhere. Players often find themselves stuck in live chat queues for hours without any real help. The Royal Vegas support team is frequently called out for ignoring emails or providing vague excuses about ID documents. Even when people win fair and square, their accounts might be locked or their funds simply disappear. Some users have even reported deposits leaving their bank accounts but never showing up in their casino balance. A vocal minority mentions eventually getting paid, but only after weeks of constant fighting. Expect to face significant resistance if you try to cash out your winnings.
I feel HUMILIATED. To keep the story short, I used idebit to deposit $65 and the transaction says successful but my balance is $0 and nothing is in the history. I talked to 3 agents over 5 hours and they kept changing the time from 15 mins to 6 hours just to finally tell me it was denied. Now I have to wait 3 days for a refund? The money never reached them but it left my bank. How can they fix this?? Instant deposit or instant deny is how it should be. Also the gaming SUCKS here you cant buy bonuses and the daily spin is HORRIIIIBLE.
They stop responding once they owe you money. They are running a total screw around operation where they hide wins and then lock account so you can’t complain. I spent months trying to get to the bottom of a disappeared jackpot and they just pushed me aside. I wouls say to stay away from these low life thieves and find a site that actually respects players.
Must say I was a bit nervous about playing here after reading bad stuff online but gave it a try with 40 bucks , won 550 CAD and was positive they would find an ecxuse to not pay me , it took a few weeks of going back and forth with their team about my ID and stuff but they actually came through!! just got the notification that it hit my bank , so releived they took care of it .
It’s so funny how you delay for a whole month while looking for excuses not to pay! You owe me 1800 but suddenly my perfectly good ID isn’t enough anymore after I’ve been playing there for months , truly a masterclass in how to treat loyal players , keep up the great work of stealing people’s winnings with your impsosible rules.
i won $2850 and they hav been stalling for 21 days refusing kyc bc i updated my addrees. support is nonexistent and they they literally blocked my email after i provided all legal proof of residence. absolute thieving scum stay far away from this site. dont deposit a single cent here unless u want ur money stolen and ur account flagged for fake fraud.
Well, jokes on me because they just won’t pay it out. On the weekend, I put in 50 bucks and ended up with some wins, so I tried to cash out $450 CAD. I’ve been sitting on their live chat for what feels like forever, just staring at that stupid message asking if I’m still waiting for an agent. It’s depressing to be stuck in this loop..