I was just trying to have a bit of fun after a long week at work and maybe win a little something for my kids upcoming birthday. I put in 85 CAD and actually got lucky for once playing some slots, my balance got up to 1400 CAD and I was so happy I could finally afford that gift. But then everything turned into a nightmare. They just took all my money and said I broke some rule which is total BS. I tried talking to support but just closed the chat on me and now they wont even answer my emails. This was supposed to be a good day and now I’m just sitting here crying because they stole my winnings and my 85 CAD deposit too. My whole weekend is ruined and I feel so stupid for trusting these people.
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Severe accusations of theft and fraud define the current player sentiment. Multiple people report that their winning balances vanished for no reason while they were offline. Players describe a pattern where winning bets are cancelled but losing ones remain active. Ybets Casino faces heavy criticism for allegedly operating with a fake license and ignoring responsible gambling limits. Support agents are often described as dismissive or completely unresponsive during these disputes. Some users also experienced issues with deposits never reaching their accounts. Getting a bonus can be difficult as the site claims duplicate accounts exist without proof. Payouts are blocked by sudden rule changes or accusations of unfair play. Verification and KYC checks seem to be used as a way to stall or void legitimate winnings.
What am I supposed to do when support just lies to my face?? I signed up today for the first time ever and voted to get the 50 free spin bonus like the banner says. I TALKED TO THE AGENT AND THEY JUST SAID I HAVE A DUPLICATE ACCOUNT AND DUPLICATE ISN’T ALLOWED SO I DON’T GET THE BONUS . I HAVE NEVER PLAYED HERE BEFORE . HOW CAN I HAVE A DUPLICATE? I JUST WANT THE BONUS I EARNED BY VOTING BUT THEY WON’T GIVE IT TO ME. This is simple, I did what was asked and they are just making excuses. IS THERE SOMEONE ELSE I CAN TALK TO OR WHAT? NOT A GOOD SIGN TO PLAY ON THIS SITE IF THIS IS HOW IT STARTS.
Don’t make the same mistake I did and trust these guys with your crypto. I’ve had two separate deposits get lost and the way their staff speaks to you is a massive red flag. They literally laughed at me when I said I was going to report them and asked what I thought I could actually do about it. That is not how a legitimate business operates. I did some digging and it turns out they are advertising a license they don’t even have. This is a classic trap where they make it impossible to get your money in so they definitely won’t let you take any out. Avoid this brand entirely and go somewhere regulated.
The welcome package is actually better than most places and support is quick to respond if you have issues with the kyc or withdrawals. Had a 300 CAD withdrawal go through in under 12 hours after a quick security review. Worth a look if you want fast crypto payouts.
I irony is they claim to have a PAGCOR license on the site but if you actually ask PAGCOR they’ll tell you it’s a total basement operation. Love how the responsible gambling buttons are just there for decoration… I set a wager limit for 15 CAD and was still ripping 50 CAD spins. Truly a top-tier scam experience for anyone who hates having money.
i was just trying to have a little fun after a long week at work and maybe win enough to take the kids out for a nice dinner on sunday. i depo $90 cad and actually got lucky on some slotz, ended up at $750 which is a huge deal for me. my bets were all green and confirmed in the the history. then i go to check my balance 20 mins later and its back down to nothing!! they literally cancelled every single winning bet i made but kept all the ones i lost. i tried to talk to support but they just said the bets were invlaid after they already paid them out. im sitting here actually crying bc i really needed that money and they just stole it. my weekend is completely ruined and i feel like such an idiot for trusting this site.
Total scam site stay away if you value your money. Deposited 100 CAD, won 500, then they literally stole 300 CAD right out of my balance for no reason while I was offline. Support is a joke and won’t reply to screenshots of the CAD. Filing a legal complaint today. DONT DEPOSIT HERE.