Mad Casino

this casino is a borderline crime syndicate. deposited 400 cad over a few days, got the vip treatment with fake bonuses, then they blocked my 1200 cad withdrawal after making me wait 10 days for kyc. support just and parrots the same script about prohibited games which is total bs. avoid this site at all costs unless u like giving ur money to thieves. pls stay away.

I thought I’d finally have a bit of luck to help with the bills this month after a long week at work. I put in 50 CAD and actually managed to win 380 CAD on the slots which I couldn’t believe. I did all the kyc and they said it was all accepted so I was just waiting for the money to hit my bank to pay for our weekend trip. Then a whole week goes by and they just keep saying they are short staffed and it will be there tomorrow or later tonight. Then today I try to log in and my account is just blocked!! Chat blocked too. I had to threaten them with a lawyer just to get an email back saying they don’t even take players from here and they’d only refund 80 CAD of my deposit in 14 days. I’m honestly just sitting here crying because that money was for my kids and now they’ve just stolen my winnings and blocked me for no reason.

Listen to me and do not make the same mistake I did by trusting this brand. This is a classic delay tactic trap used by rogue casinos . THEY MAKE THE DEPOSIT PROCESS SEAMLESS TO GET YOUR CAPITAL, BUT ONCE YOU TRIGGER A WITHDRAWAL—IN MY CASE 520 CAD—THEY HIT YOU WITH ENDLESS KYC VERIFICATION . THEY PROMISED 48 HOURS, IT’S BEEN OVER 90 . THE SUPPORT TEAM IS TRAINED TO STALL YOU WITH SCRIPTS UNTIL YOU GIVE UP OR PLAY BACK YOUR WINNINGS . PROTECT YOUR FUNDS AND GO ELSEWHERE, THIS PLACE IS NOT LEGITIMATE .

do not use this casino you wont win anything and even if you do they wont pay you out. i got loads of bonuses on slots but they never pay more than 10x stake even after 20 bonuses. the rtp is horrendous and the slots are 100% rigged. i want to know why my withdrawal is being ignored and how i get my money back now??

Ratings by category

Games

1.0

Bonuses

1.0

Support

2.0

Safe Play

2.0

TOTAL SCAM SITE DONT WASTE YOUR TIME. Won 375 CAD and they are refusing to pay out by hiding behind verification delays even though I sent every single ID they asked for weeks ago. Support is a joke and just gives you the runaround while they keep your cash. Stay as far away from this place as possible if you actually want to see your winnings.

Scam! I won 350 and they took 110 and left me with 240 because they said some nonsense about a Christmas bonus. I played that 240 with NO bonus or wager and won 700. Withdrew it and waited for days just to get an email saying they were taking 460 and leaving me with 240 again for the same bonus I never entered!!! Emailed them and said I’d report to the ADR and they just closed my account and won’t reply. What am I supposed to do now? Taking this to court.

Ratings by category

Bonuses

2.0

Withdrawal

1.0

Support

2.0