COMPLETE WASTE OF TIME DONT TRUST THE PAYOUT TIMES. They claim paypal is instant but I’m on day 5 of waiting for a 400 CAD withdrawal. Support is useless and just gives you the runaround. If you actually want to get your money when you win then go somewhere else because this place is a joke.
Duelz Casino
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Duelz Casino Rating
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Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.
Duelz Casino User Reviews
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Serious issues with withdrawals dominate the feedback for this site. Players report that payouts are delayed for days or weeks without clear reasons. Support often goes silent or gives repetitive answers when people ask about their money. Account suspensions happen right after a win is requested at Duelz Casino. Verification requests appear even for previously confirmed accounts to stall the process. Some people describe technical glitches that lock them out of their profiles entirely. Games sometimes lag or show suspicious patterns during play. Getting a response via email or live chat is difficult when problems arise. Communication stops once a large sum is at stake.
They have closed my account and are refusing to pay out my winnings after I followed their advice TO SET UP A NEW ACCOUNT WITH MY LEGAL DEED POLL NAME . I have deposited thousands of CAD here and was already VERIFIED WITH MY NEW ID . Now that I’ve won they won’t reply to any emails and THERE IS NO PHONE NUMBER TO CALL . IT IS TOTALLY DISGUSTING AND I WANT MY MONEY NOW . How am I supposed to raise a case IF YOU JUST GHOST ME ? I am taking this to court and have already contacted SOLICITORS AND ECOGRA .
Oh yeah, Duelz is brilliant if you love playing the guessing game with your own winnings. I requested 85 CAD and apparently, that requires a 3-day investigation because reasons, even though last week it was instant. I love how they just make up the rules as they go along! If you enjoy checking your bank account every hour like a maniac while they hold onto your money, this is definitely the place for you. Top tier service guys, really.
withdrawal is taking forever for no reason. put in for 320 CAD and it has been three days of waiting and back and forth with emails about id. it is a mid site honestly. play if you want just dont expect your money to come fast.
I am still giving them 4 stars because they have been great in the past and my payouts were always handled in a few days. I have hit a bit of a snag now with a 505 error after switching to a new phone and I am stuck waiting for support to unlock the account. It is pretty frustrating to be locked out of your favorite site for no reason but I am assuming they will fix the technical difficulties. I will give them another chance once they reply to my email because the site is top tier when it is actually running.
duals is just bots fighting bots and somehow that’s legal??? brilliant. the way the games start lagging and the payouts vanish exactly 10 mins in is really top tier service. 70% rtp on high volatility slots is just what every gambler wants. keep it up guys you’re doing a great job of showing everyone why this place is a total bin fire.
honestly just wanted to have a nice night after a long week at work so i put in some money and actually had some luck for once. i won 1450 cad and was over the moon thinking about what i could do for the kids with that extra cash. my account was already green and verified so i thought it would be easy but as soon as i clicked withdraw they started asking for more id and more bank statements. i sent everything and it looked fine but then money happened and nobody would reply to my emails. i woke up this morning to find my account is just suspended and i cant even log in to see my money. they just took it all and left me with nothing no email no nothing. its heart breaking bc u trust these places and they just wait until u win to screw u over. pls stay away.