Captain Cooks Casino

3.0
Based on 10 reviews
Captain Cooks Casino
3.0

Casino Details

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License: Kahnawake (KGC)
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Created: 1999

Captain Cooks Casino Rating

image How We Rank

Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.

Ratings by Category

Games
based on 5 reviews
1.8 Games This score shows how well the games on the site perform across choice, quality, mobile use, and overall usability.
Bonuses
based on 3 reviews
1.0 Bonuses This score shows how well the bonuses on the site perform across choice, quality, mobile use, and overall usability.
Deposits
based on 5 reviews
2.6 Deposits This score shows how well the deposits on the site perform across choice, quality, mobile use, and overall usability.
Withdrawal
based on 5 reviews
2.4 Withdrawal This score shows how well the withdrawal on the site perform across choice, quality, mobile use, and overall usability.
Support
based on 5 reviews
2.6 Support This score shows how well the support on the site perform across choice, quality, mobile use, and overall usability.
Safe Play
based on 3 reviews
1.7 Safe Play This score shows how well the safe play on the site perform across choice, quality, mobile use, and overall usability.
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Captain Cooks Casino User Reviews

Summarized by AI from all user reviews

Opinions are split between high payout satisfaction and frustration over reward systems. Review after review mentions accounts being locked when people try to claim loyalty points. This issue with bonus terms makes Captain Cooks Casino a risky choice for those chasing VIP perks. Support agents often end sessions abruptly or send automated messages during these disputes. Other players report great luck with the slots and the variety of game providers. Payout speed is a point of debate, ranging from 24 hours to over a week. Depositing is usually simple, though wagering requirements can feel high. Winners often praise the RTP and the selection of well-known software providers.

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10 User Reviews
Newest
Helpful
30 days
90 days
NS

Review by n_ALs image

image Canada
April 28, 2026
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5.0

I just got another free bonus added to my account just for asking! Well done and thx

Put in a few deposits today and they actually hooked me up with a free spins and bonuses

These guys are the real deal.

If you deposit, they actually take care of you.

No fake promises. They don’t look kindly on bonus hunters. They’re only cool with you if you’re actually there to play, not just to grab the cream of the crop and run

Bonuses Deposits
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0
AW

Review by Allen W. image

image Canada
April 25, 2026
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1.0

Gave them 1 star as they entice u to build up points but when u actually try to redeem them for a bonus they hold them hostage until u make fresh deposits. keep u spending spend spend spend SPEND AND SPEND AND MORE SPEND AND ONLYH THEN>> MAYBE you might get your vip reward. I have over a year of data on this site and the rtp is disgusting i havent had one successful withdrawal with at least C$100, they throw pennies at you like pigs in a trough only..

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TT

Review by Trust image

image Canada
April 25, 2026
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1.0

I WAS ROBBED OF MY LOYALTY POINTS!!!!! EARNED THEM FAIR AND SQUARE BUT THEY RESTRICTED MY ACCOUNT WHEN I INQUIRED ABOUT WHY THEY WERE MISSING . WHY ?? I TALKED TO A LIVE AGENT AND THEY DID ABSOLUTELY NOTHING TO HELP , THEY JUST SENT RUDE AUTOMATED MESSAGES AND THREATENED ME . THIS IS A SCAM . I’VE ALREADY CONTACTED THE RCMP ABOUT THIS . DON’T TRUST THEM TO OPERATE PROPERLY OR GIVE THEM A SINGLE CENT OF YOUR MONEY .

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0
KG

Review by Kim G. image

image Canada
April 24, 2026
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5.0

Well, it wasn’t and easy start bt deposited like C$ 45 and got to play for over an hour. some unique games I would say they offer, slots I never heard of and the bonuses on the games are decent. Kinda the best one I’ve found so far and I’m sticking with them for now

Bonuses Games
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D1

Review by Dani1 image

image Canada
April 22, 2026
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5.0

account suspended for promotional abuse – these kind of messages i keep getting whenever i try to use my points i even had $80 in loyalty just sitting there and they wouldnt let me touch it because of some precautionary measure nonsense I was ready to just delete the app and walk away but then i hit a few rounds on their slots and i have to say the rtp is actually insane, seriously you guys the gmaes here are awesome, i started playing and just kept hitting:) why do i keep coming back when support treats me like that?? because i actually win here, one on a million website that pays it sucks being blocked from my loyalty but when you’re winning this much you almost dont care

Bonuses Games Support
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0
RW

Review by Roxanne W. image

image Canada
April 17, 2026
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1.0

Don’t fall for the mail-in offers from this casino. I’ve had my account suspended twice now, specifically when attempting to claim the gifts they send to my home address.

I tried to use a $40 voucher I received in the mail, thinking it would be a nice little treat. However, as soon as I tried to claim it, they suspended me. This happened once before and it took half a year to get fixed. I eventually got back in and thought maybe things had changed.

When a new offer for 50 spins and a 100% match came to my house, I put in $30 of my own money. They gave me the spins but kept my deposit match! I spent hours being passed around between three different support people who just told me I have to wait months for a resolution. What kind of drugs do they smoke?

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
image image image image image
1.0
Support
image image image image image
1.0
Safe Play
image image image image image
1.0
Bonuses Support
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0
SE

Review by srakke image

image Canada
April 16, 2026
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1.0

Have lost over CAD 750 in less than two months doing small bets. Withdrawals: zero. Wins: zero. they take 9 ot of 10 your bets, The payouts are rigged and the bonus buys only pay out 5x or 10x max. Why are most of the slots they have ones that nobody plays? I’m getting calls on my private number from a guy named Oleh or so from this capitan crooks while I’m at work 0_0 asking me to deposit more moneyXDD

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Bonuses Deposits Games Support Withdrawals
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0
QO

Review by QuickCashPro image

image Canada
April 15, 2026
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5.0

+ Lovely and actually fun games from famous providers, fast games with soccer theme and others
+ Payouts: fast banking, got my $150 win in under 2 days.
+ Deposits and withdrawals fast, good choice of methods

Ratings by category

Games
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3.0
Deposits
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5.0
Withdrawal
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5.0
Support
image image image image image
5.0
Safe Play
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3.0
Deposits Games Withdrawals
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0
W2

Review by winner2 image

image Canada
April 14, 2026
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5.0

Love the slot machines and winning chances , games work with no problems , any time ive played have won some so return is fair , capitancooks works well for me but zero advice cuz gambling is 5050 all the time , take care

Ratings by category

Games
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3.0
Deposits
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5.0
Withdrawal
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4.0
Support
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5.0
Games
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0
BH

Review by blahblah image

image Canada
April 13, 2026
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1.0

They have no intention of letting you use any rewards or VIP points you’ve earned. Do not believe in their promotional offers. This casino gets you excited with mail-in gifts just to lock your account when you try to claim them. I had a significant balance of loyalty points that I tried to convert, but they suspended the feature immediately.

Then they sent a $30 no deposit gift which was also blocked the moment I tried to use it. When you confront support about these predatory tactics, they simply terminate the session. This is standard SCAM behavior.

Ratings by category

Games
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1.0
Bonuses
image image image image image
1.0
Deposits
image image image image image
1.0
Withdrawal
image image image image image
1.0
Support
image image image image image
1.0
Safe Play
image image image image image
1.0
Bonuses Support
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0

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