This place is a straight up scam and anyone thinking of playing here needs to run the other way immediately. I tried to pull out 2200 CAD after depositing 250 and theyve been stalling for over a week before sending some bullshit email about violating terms. They literally stole my winnings and my deposit. They claim I have multiple accounts but I dont.
Betplays Casino
Casino Details
Betplays Casino Rating
How We Rank
Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.
Betplays Casino User Reviews
Summarized by AI from all user reviews
Withdrawal issues are the primary concern for almost everyone who tries to cash out here. Review after review describes long delays and endless requests for the same documents. Betplays Casino seems to struggle with basic verification steps and processing times. A recurring complaint involves winnings being voided due to technicalities or rollover rules. Players feel frustrated by support teams that offer little help during these disputes. The majority of feedback points toward a stressful experience when trying to access funds. Account closures for responsible gaming are also reported as being ignored. Some people even report their accounts being locked immediately after they request a payout.
best casino ive used in ages. withdrawals were super fast and the sports book has way better odds than most. support knows what theyre doing and handles issues in minutes.
+GOOD bonuses too. check it out
They have stolen 2,102 CAD from my brother and are refusing to process his withdrawal. He submitted his passport and utility bills and photos multiple times, and they keep denying it even though the pictures are 100% clear. This is a SCAM and he is in the hospital right now because of how much STREEEESS this company caused him. I have already contacted the police
Run away.
They use the rollover requirement to lock your initial deposit and then use account limitations to make it mathematically impossible to ever clear that requirement. I deposited 100 CAD and was hit with a 3x rollover, but they capped my stakes at 5 cents before I could finish.
Deposited exactly 100 bucks into betplays since they had that big match bonus. I agreed to the 10x rollover which meant I had to bet 1000 total which seemed fine at the time. I was doing okay and got my balance up to 210 CAD after betting about 300 of it. Then out of nowhere when I try to place my next bet the system blocks me. I tried to do a small parlay instead but they capped me at like 5 dollars max bet. When I asked the help desk they said the sports team locked it and wouldnt say why pffff assholes
straight up scam and anyone thinking of playing here needs to run the other way immeditely , i tried to pull out 800 cad after several dpeosits and theyve been stalling for over two weeks with endless verification loops, first id then phone then statements and now they claim they are overloaded. total bullshit. they arent even licensed in canada))))
Another fraudsters company where they use duplicate IP excuses to void legitimate winnings. I deposited and got my balance to 480 CAD but the moment I tried to pull out 150 CAD they locked everything. They claim I have multiple accounts because I used my referral link for family members
im still waiting 5 days for my withdrawal and now its the weekend and still nothing in my bank. i have been paid out from 3 other sites this same week within hours but this place is a total headcahe. to make it worse they made me confirm 10 different documents and i still dont have my $600 cad. when u win they suddenly need ur whole life story is not fair!!. its been over 7 days for an e transfer now which is unacceptable
They are refusing to close my account even though I have told them many times that I have a serious gambling problem. Every time I ask for self-exclusion, they simply let me back in. It is not a responsible casino at all. I won 210 CAD, but when I went to withdraw it, they tried to trick me into cancelling it by offering insurance. I ended up losing it all because they would not process the payout or lock the account like I requested. Now they aren’t even replying to my messages.
Withdrawal here is a circus. First, they make me send my ID again even though I already did it, then it is the phone number, then bank statements. I sent everything, but now it has been 12 days and they keep saying the department is overloaded and to be patient.
I feel so stupid and sad because I needed that money for her gift and now it is stuck in some scam site in Cyprus LOL