Betonred Casino

Prso: Signing up here was super easy and the site layout looks clean. I also liked the game selection; there is a lot of variety and the interface is smooth on my laptop.

Cons: The help section is annoying because it’s an AI bot and I prefer talking to a human when I have a specific question. Also, the bonuses pretty much stop once the welcome offer is done, which is a bit of a letdown

Been fighting to get my $400 out since December and they havent done a single thing to help sent over 30 emails and still no money they act all nice on the public forums and then ghost you in the private messgaes absolute garbage support

Ratings by category

Games

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

this casino will not let me withdraw my money and i need help , i deposited $80 CAD and won a bit but now they wont let me take it out , i have done the verification 7 times now with my ID , bank statments and slefie but every time i try to withdraw they change my status back to unverified , now they are asking for a credit card that i never used on this site
why wont you let me take my winnings out

Ratings by category

Games

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Another scam site. They make the UI look all nice and professional with side quests to lure you in, but once you win something, they’ll never let you withdraw it. I’ve had over 9 withdrawal attempts for my $370 CAD rejected for no reason at all . avoid

THIS CASINO IS A TOTAL SCAM THAT REFUSES TO CLOSE ACCOUNTS.
I have requested closure 6 times now and they keep looping me through a fake 24-hour cooling off process that never ends. Chat support lied to my face saying it was done manually while they keep spamming me with promos

I’ve been a loyal player at this site for over 3 years now. Today was supposed to be a nice little play to unwind. What a mistake.

After all this time and thousands of dollars in deposits they still treat me like I’m some kind of criminal or a total idiot. I tried asking a simple question about a reload to the help chat and got absolutely nowhere with the bot and the human agents were even worse total lack of respect.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

this casino will not let me withdraw my money and i need help. i have tried 10 diff times using crypto and ewallets and followed every single rule they have. Every time I wait the 24 hours and then my $520 CAD shows up back in my account as credit. I’ve done everything you asked.. This is ridiculous.

Ratings by category

Games

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0