games r fine but the withdrawls r a total nightmare. very slow. my withdrawl was accepted but its been over 72 hours and and still noney. now im on day 7 of waiting bc they cancelled the first one and made me redo it. it still says pending. what am i supposed to do to actually get my 320 cad? has this place just stopped paying out or what? i need answers now pls
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Players often run into serious delays when trying to collect their winnings. The verification process feels like an endless loop that keeps people from their money. Support agents on the live chat usually provide generic answers instead of solving problems. Some people find that this casino makes them redo their documents multiple times. Withdrawals can stay in a pending state for over a week without any clear explanation. Promised cashback bonuses do not always appear in accounts when they should. A few lucky players enjoy the wide game selection and helpful individual staff members. Cashout requests are sometimes cancelled, forcing users to start the whole wait over again. Verification stays stuck for weeks while the site holds onto large balances.
One of the best casinos I’ve used in ages. There are plenty of new games to choose from, and the support is actually helpful.
I want to give a shout out to Carlos for fixing my issue instantly. Great service, guys.
Do not be fooled by the decent game selection here because you will never see your winnings. This CASINO uses classic DELAY tactics to avoid paying out. They claim 3-5 DAYS for withdrawals but will hold your funds for 20+ DAYS citing random extra checks and technical issues. I’ve had 4 WITHDRAWALS subject to these mysterious delays which is no coincidence. They admitted to withholding my 1200 CAD but refused to provide a reason. This is a PREDATORY brand that relies on players giving up or playing back their balance while waiting. Stay far away and stick to licensed sites that actually respect withdrawal timelines. This is soooo baaad.
needed some extra cash for my sons birthday so I thought i’d try my luck with the cashback they promised. depoed 60 CAD yesterday and was counting on that extra bit today to keep going. well today comes and nothing. no cashback in my account. i’ve been on to that live chat bot and agents like 40 times today and they just give me the runaround every single time. it’s a joke. they even started messing with my verification docs again saying the dates are wrong when they weren’t before?? i literally asked them do u want BLOOD or what?? i actually won a bit before they verified me now i’m verified and i can’t win a single cent. ruined my whole day and now i’m short for the gift.