They are REFUSING to pay out my bonus wins and it’s making me soooo angry. I tried to withdraw 90 CAD and they started demanding all these DOCUMENTS. I sent the selfie with the note saying Hi, Casino like they asked but then they changed it and said it has to say ILUCKI. Now they are saying the quality is BAAAD and want my ID again even though they already said the ID was fine earlier!! What am I supposed to do now? This is RIDICULOUS and they are just being UNRELIABLE. I am NEVER DEPOSITING here again.
Ilucki Casino
Casino Details
Ilucki Casino Rating
How We Rank
Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.
Ilucki Casino User Reviews
Summarized by AI from all user reviews
Serious trouble with withdrawals and KYC dominates the feedback for this brand. Review after review mentions blocked accounts and failed fraud checks after players try to cash out. One theme keeps coming back regarding support staff being unhelpful during these disputes. While a vocal minority enjoyed the slots selection at iLucki, most reports are much grimmer. People describe being asked for endless documents even after initial IDs were accepted. Winnings from bonuses are often refused, leaving players feeling cheated and angry. Deposits go through quickly, but getting any money back seems almost impossible for many. Everything run by this management group faces accusations of being a total scam. Typical complaints focus on the company finding any reason to hold onto player funds.
Best casino ever!!!! I am literally so obsessed with iLucki right now because they actually care about their players, I’m a total slots nut and they have everything i want to play , Plus the support staff are absolute legedns and help me out whenever i’m stuck, 10/10 always ❤️❤️❤️
total scam site do not deposit. won 1400 cad on a bonus and and finished wagering with 1100 left. tried to cash out and they blocked it saying fraud check failed. support wont give any details or reasons. tbh they r just thieves. stay away from anything run by dama n.v unless u like losing ur noney for no reason.