TOTAL WASTE OF TIME AND CASH! Don’t believe the hype because the providers decide if you win, not the casino, and you’ll lose 100 CAD for every 10 CAD you win until you’re down thousands. Dead bonuses and zero guarantee of ever seeing a withdrawal. Stay far away from this trap!
Casino Heroes
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Casino Heroes Rating
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Ratings are automatically calculated from player scores to keep a level playing field. This way, you get the straight goods based solely on community feedback.
Casino Heroes User Reviews
Summarized by AI from all user reviews
Feedback on this brand is divided, with serious issues mentioned alongside high praise. Some players report incredibly fast withdrawals and helpful support. Others describe the customer service as very bad and unresponsive to bugs. This casino brand sometimes fails to credit deposit bonuses or address technical glitches on the page. Support staff often seem to stop listening or repeat the same unhelpful phrases. You might find a great experience with no limits on bonus cashouts. Alternatively, you could end up losing funds to dead bonuses with no way to get them back. The absence of certain game providers is a minor concern for some. Winning feels difficult for several people who suspect the game settings are unfair.
Customer service is VERY BAD. They would not agree, if you notice a PROBLEM in the site. More than once you will have UNTRUE PROMOTIONS and you won´t get your BONUS . They are NOT on your side. They keep saying you can use one promotion only once, and they stop listening you from the first word.
If there is any kind of problem, they leave you ALONE with it. No change to get your LOST or bonus back. I don´t wanna ARGUE with customer service ever again. Last time they send me e-mails like 2WK without a word SORRY or we will fix it.
They have very hard time to understand that there was a BUG or something on the page cos I got same sort of deposit bonus offer twice in the week. I deposit 55 CAD, but I didn´t get my bonus of course. They are like BROKEN RECORD, no listening at all. No worth to ask can they add my bonus, NO. They wont. Don´t trust what you see ! It might be sooooo UNTRUE.
I usually dont trust these sites because of all the bad reviews but honestly i dont lknow why aere they negative rate here, I decided to put in 50 CAD just to see Everything was 5/5 for real, There is no max withdrawl from bonuses which is huge, I even talked to support and they were fast und helplfull with my questions , They dont have netent games anymore but thats a small thing, i ended up with 420 CAD and it was the fastest withdrawls ive ever had Super relieved.