Watch out for this technical glitch they use to rob you. I put in 30 CAD and they swiped sixty CAD from my account and then pretend they don’t see the second transaction.
It’s a classic stall tactic where support tells you to go to your bank knowing full well they have your cash.
Don’t fall into the trap of sending proof because they don’t care about your screenshots. Save your money and your sanity and stay far away from these crooks.