Amunra Casino

I need advice on how to escalate a claim because support is ignoring me . MY TEENAGER USED MY ACCOUNT ACCESS TO GAMBLE AWAY 580 CAD . I reported this to the casino the moment I saw it but they are refusing to refund the money . THEY DIDNT EVEN VERIFY THE ACCOUNT BEFORE THE MONEY WAS GONE . How can they justify keeping money that was gambled by a minor ? THIS IS COMPLETELY WRONG AND I WANT TO KNOW THE PROCESS FOR A FORMAL COMPLAINT BECAUSE THEY SAID THEY COULDNT CONFIRM WRONGDOING ON THEIR END WHICH IS TOTAL BS .

Ratings by category

Bonuses

1.0

Support

1.0

Got my 1200 CAD withdrawal in under 48 hours after doing the verification which was pretty painless. Support was patient and actually answered my questions about the docs. Good site.

Ratings by category

Games

5.0

Bonuses

5.0

Deposits

5.0

Withdrawal

5.0

Support

5.0

Safe Play

5.0

I was super nervous about trying Amunra because you hear so many horror stories about online sites but I gave it a shot with a small 50 CAD depo. Honestly I was expecting a headache. But the games are actually fire and I even hit a few decent streaks on the slots. The payouts were mostly quick too. One of my cashouts took like 4 days which had me stressing but it finally hit my bank and support eventually got back to me. They took a bit to reply but they were helpful enough. Pleasantly surprised it’s actually legit despite the small delays.

Ratings by category

Games

4.0

Bonuses

4.0

Deposits

4.0

Withdrawal

4.0

Support

4.0

Safe Play

4.0

DO NOT DEPOSIT HERE UNLESS YOU WANT TO BE ROBBED. 21 days waiting for a tiny 80 CAD payout is a joke. Support bots like Liam just copy paste the same crap about being at the top of the list. Cold hard facts: they don’t pay out. Stay away.

I just wanted to relax after a long shift so I put 40 CAD in to play some slots. Everything was fine until I had a question about my account and tried to talk to their support. The agent was so incredibly rude to me. He talked down to me like I was some idiot kid and kept trying to control how I was playing. It completely ruined my night and left me feeling so small and frustrated. I never even got to a withdrawal because I’m never giving these people another cent of my hard earned money after being treated like garbage.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

listen to me and dont make the same mistake my family did. this isnt a casino its a predatory trap designed to exploit human weakness. they will lure u in with a win but then they intentionally obstruct ur withdrawals—in our case they capped a win at 600 CAD—to keep u playing and until u lose it all. they target addicts with constant promotional spam even when its clear they are in trouble. this place operates on financial and emotional damage. avoid amunra at all costs if u care about ur mental health or ur money. it is a life-destroying machine.

Ratings by category

Games

1.0

Deposits

1.0

Support

1.0

Really experience. Registration is super fast and managed to get my 60 CAD depo in without any hiccups. The manuals they provide are actually helpful for once. No bugs found. Good site.

Ratings by category

Games

5.0

Bonuses

5.0

Deposits

5.0

Withdrawal

5.0

Support

5.0

Safe Play

5.0