Betway Casino

My cash out button disappeared and I need to know why. I had a ten-leg parlay going and won the first 5 underdogs, but now I can’t take my winnings.

I tried to talk to support but I waited 1 hour and then the chat just reset. Now I’m back at the start of the queue. This app is garbage. How am I supposed to get my money?

Ratings by category

Withdrawal

1.0

Support

1.0

Safe Play

1.0

The platform itself is actually decent to use, and I managed to run my initial 40 CAD up to 320 CAD on the slots, which was great. Everything was fine until I tried to take my money out. They just suspended my account out of nowhere with the balance still in there. I’ve sent emails, but nobody is explaining why I can’t access my funds or when they’ll be sent back. It’s a good site for playing, but this account locking thing is a massive headache.

got my account back today so thats good. they locked it the second i deposited 150 bicks which was super frustrating and i had to spend time chasing them up to figure out what was going on. they really need to be more clear about why they do that cuz its not a great first impression for a new player. ill keep playing for now since its resolved but i hope it doesnt happen again tbh.

ONE WALLET FOR EVERYTHING Just realized I can use my winnings from the footy STRAIGHT ON THE SLOTS WITHOUT MOVING A SINGLE CENT AROUND . IT’S SO MUCH EASIER THAN OTHER SITES WHERE YOU’RE CONSTANTLY TRANSFERRING FUNDS BACK AND FORTH . ABSOLUTELY LOVE HOW IT’S ALL INTEGRATED TOGETHER . BEST SETUP I’VE SEEN IN AGES 10000% 4 CUZ NO ONE IS IDEAL THOUGHT .

Ratings by category

Games

5.0

Deposits

3.0

I was honestly so hesitant to join Betway after seeing so many people trashing them online ,

I even told my mate I’d probably just lose my 50 qidu and never see it again but I decided to give it a go , I signed up about 4 months back and the welcome bonus actually hit my account just like they said it would , I’ve been playing the slots and doing some footy bets and it’s been pretty decent , I was bracing myself for a nightmare when I went to cash out my 320 cad but it was actually so fast and easy , I don’t get why everyone is so mad , The mobile app is way easier to use than most otehr sites I’ve tried , Customer support was a bit useless when I had a question about greyhounds but honestly the casino side is fun and the prize wheels gave me like 30 free spins last week , Better than I expected

Ratings by category

Games

5.0

Bonuses

5.0

Deposits

5.0

Withdrawal

5.0

Support

5.0

Safe Play

5.0

I deposited my money and the withdrawal was done in under an hour.

There was absolutely no fuss and I had no issues with the verification process either. Don’t believe the hate you see in other reviews.

Ratings by category

Bonuses

5.0

Deposits

4.0

Withdrawal

4.0

STAY AWAY FROM THESE SCAMMERS. deposited 20, won 65, and theyve been processing my withdrawal for 2 weeks now. support is a total joke, literally zero response to five different emails and dont waste ur time or money here, u wont see a penny back.

Ratings by category

Games

2.0

Withdrawal

1.0

Support

1.0

I am having a serious issue with my withdrawal and NOBODY IS HELPING . I deposited 100 with no issues but my request for a 550 WITHDRAWAL KEEPS GETTING DENIED . I get emails saying it could not be processed but no details why . I tried E-transfer and even Apple Pay and BOTH GOT REJECTED . I’ve talked to live chat three times now and THEY ARE USELESS . They just give canned answers and don’t actually look at my account . NOW THEY ARE TELLING ME TO EMAIL SUPPORT BUT SUPPORT JUST SENDS ME TO THE FAQ . WHAT AM I SUPPOSED TO DO TO GET MY MONEY ?

Ratings by category

Deposits

1.0

Withdrawal

1.0

Support

1.0

I was really hoping to have a bit of extra cash for my son’s football kit this month so I thought I’d try a new site , Put in 40 CAD and actually got lucky for once , ended up with 280 in the balance , I was so happy thinking it would cover the shoes and everything , But as soon as I made a second deposit of 20 to keep the luck going everything jsut stopped , 15 dollars worth of spins on Fishin Frenzy and not even a tiny hit , Not one , It’s like they flipped a swtich the second they got more of my money , Now I’m down 60 bucks and have nothing to show for it but a ruined afternoon and a lot of regret , I should have known better than to trust these amateur looking sites

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Oh bravo BETWAY!!! Such amaaaazing service. They decided to KEEP my 320 CAD and CLOSE MY ACCOUNT forever just because my brother used my phone for his account. Truly top tier customer protection right there lol. NO REFUND NO REF NUMBER NOTHING. Just a big middle finger to the customer while they POCKET YOUR CASH. If you want a site that finds any excuse to ROB YOU then this is the one!!

Ratings by category

Deposits

2.0

Withdrawal

1.0

Games are fun enough but support is a ghost town , lost my card and can’t udapte it on the system and the chat bot is useless , just wanted to move my 85 quid win back to the balance but no one answers , play here if you want for the games but don’t expect any help if thigns go sideways

Ratings by category

Games

3.0

Withdrawal

3.0

Support

2.0

I was really nervous about signing up here because I saw so many people complaining about getting their money out. I even told my husband I’d probably just lose my 50 bucks and never see it again.

But I decided to give it a go anyway and played some slots. When I finally went to cash out my 240 CAD I was braced for a fight. Honestly, I don’t know why everyone is so upset? My withdrawal went through without a single hiccup. It was actually super smooth. I’m definitely staying with this site for now.

Ratings by category

Games

5.0

Bonuses

5.0

Withdrawal

5.0

Support

4.0